The Network Manager shall have the responsibility to maintain and support the LAN, WAN and all hardware and software related to the network; troubleshoot and monitor the network usage and computer peripherals to assure the smooth functioning of GK’s technology network. Responsible for servers, enterprise storage, network connectivity, maintaining backups, patch management and maintain acceptable uptime for GK’s systems. In addition will be responsible for GK’s telephony systems. Will understand and maintain currency on best Security practices for all areas of responsibilities. Observes confidentiality in client and Firm matters.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintain High-Availability of firm systems via network infrastructure including servers, switches, routers, carrier redundancy and change control processes.
In conjunction with the Chief Information Officer, continually evaluates areas of inefficiency or instability in the GK computer systems and makes recommendations as appropriate.
Evaluates software upgrades and patches and implements where necessary.
Creates and maintains clear, concise documentation of hardware inventory and configuration, software configuration, repair and maintenance history and procedures.
Supervises Help Desk function providing support to both Attorneys and staff.
Designs and implements recommendations as are agreed upon by the Chief Information Officer and the Technology Committee.
In conjunction with the Chief Information Officer and the Technology Committee, works on medium range and long range strategic planning with respect to modifications, alterations, replacements, etc. of the GK computer system
Recommends and supervises outside consultants where efficient or necessary.
Participates in Help Desk functions.
Independently manages other projects, as identified by the Chief Information Officer.
Maintains regular, predictable on-site attendance and punctuality.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Management and hands-on knowledge of current MS OS for servers and desktops.
Management and hands-on knowledge of SCCM and MSI packaging along with zero-touch deployment.
Management and hands-on knowledge of MS Exchange environments including O365 deployments.
Full disaster recovery (DR) experience including replication, fail-over and fail-back, and being part of a DR team.
Approximately seven years of applicable work experience in order to gain the expertise needed to administer a complex network system.
Ability to organize and prioritize numerous tasks and complete them under time constraints.
Demonstrated success and experience managing an Information Technology Team.
Interpersonal skills necessary in order to communicate with a diverse group of Attorneys, staff and clients and provide information with ordinary courtesy and tact while maintaining confidentiality.
MiTel Telephony experience.
Ability to communicate effectively in writing and orally.
Ability to work more than 35 hours per week if necessary to perform the essential duties of the position.
Ability to adhere to GK’s policies set forth by Firm management, as specifically outlined in the Firm’s policy handbooks.
Knowledge of GK’s supported software programs and a demonstrated willingness and ability to learn new software applications and equipment supported by the GK.
Storage Area Network knowledge and experience.
Knowledge of information technology at a level normally acquired through completion of a Bachelor degree in Computer Science or experience.
EXPERIENCE AND CERTIFICATIONS PREFERRED:
Law Firm Experience
PMI Project Management Professional (PMP) Certification
Certified Information Security Manager (CISM) or Certified Information Systems Security Professional (CISSP)
MSCE (MS Certified Solutions Expert)
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Internal Number: 1155
About Goldberg Kohn
Goldberg Kohn was founded in 1976, by four lawyers at a well-known midsized Chicago firm, with the express goal of creating a firm that would provide legal services on a par with the largest and most respected firms in Chicago. The founders aimed to create a firm with a working environment based on mutual respect, support, and trust and completely devoid of internal competition and personal empire building. The theory was that by focusing their competitive energy on providing the best possible legal services rather than on internal politics the firm would not only attract and retain superb employees who truly enjoy their role in the firm's practice of law.
Today, over 40 years later, those ideals are not only intact, but remain the greatest source of Goldberg Kohn's success. Goldberg Kohn offers an extraordinary working environment where collaboration, entrepreneurialism, and intellectual curiosity are encouraged. To attract and retain the most talented individuals, the firm is committed to providing an engaging and friendly environment in which all members of the firm are valued for their contributions. The firm provides continuous learning opportunities for staff to provide the highest quality services to clients, both internally and externally.