This role supports the Director of Attorney Resources and Director of HR Business Services in all aspects of human resources. This role acts as a primary resource to provide high level HR support relating to attorneys and business services professionals in the Washington, DC office, as well as to develop and increase employee engagement amongst the attorneys and business services employees in the DC office. The incumbent plays an integral role to ensure DC attorneys have appropriate involvement and representation in firmwide initiatives.
This is a highly visible position and as such requires frequent interaction and collaboration with DC Partners, Special Counsel, Associates and Business Services employees. Works closely cross-functionally with the global Human Capital Management (HCM) team and is responsible for the delivery of the end to end employee lifecycle in DC partnering with others members of the team as appropriate. This position will also partner with other departments as needed including Information Systems, Operations and Finance to provide excellent customer service to attorneys and business services employees of all levels. Co-supervises and leverages the Attorney Resources Assistant (NY).
Duties & Responsibilities:
Provides high level HR service and full administrative support in the execution of all HR processes and initiatives such as onboarding, off-boarding, performance management, recruitment, talent management, diversity, and employee engagement.
Liaises with Director of Attorney Resources and Director of HR Business Services on all policies and procedures relating to the DC office. This includes communication of policies and ensure compliance with Federal and State regulations.
Works with the team to develop and maintain comprehensive Attorney and Business Services manuals; manages compliance with policies; responds to inquiries about the application of policies to specific situations.
Acts as an employee relations specialist; investigates issues, conflicts and grievances and recommends corrective action, and when appropriate, disciplinary and/or termination of employment.
Engages with associates and acts as support and liaison with the DC Associates Committee.
Counsels and guides client base with all performance management issues including warnings.
Manages all aspects of administrative procedures including hire, termination, employee data changes in pay rate, job title, promotion, bonus payments, relocations, secondments, non-FMLA leaves of absence, etc.
Supports implementation of new technologies and ongoing process improvements to enhance the employee experience of onboarding and offboarding.
Creates and maintains Form I-9 records; maintains notification reminders of expiration of work authorization and procures updated Form I-9 documentation where required.
Manages orientation process for new hires and provides support in connection with incoming first year associate onboarding.
Plays a role in the organization of Fried Frank University, including participation in all the associated events and preparation of Attorney Resources programs.
For business services client base, works closely with recruitment and hiring managers to fill open roles; includes exempt, non-exempt, and temporary roles.
Manages attorney bar admission process, including preparation of employment affidavits, leveraging Attorney Resources Assistant.
Conducts exit interviews for all departing attorneys and business services employees and will work with HRIS to document and analyze trends or patterns that emerge through exit interview data and recommend solutions to proactively address any issues.
Manages and analyzes regular and ad hoc reports of associate employment statistics and demographics, as needed; manages and assists on survey responses
Manages requests by Partners, attorneys, business services employees, and authorized third parties in reference to employment verifications (general, mortgage, etc.), and other standard inquiries (i.e., unemployment insurance), leveraging assistants as appropriate.
Updates Firm records and databases to reflect changes in attorney status (name, bar admission, position change, etc.).
Manages the oversight of attorney vacation records, including verification of calculations, audits, carry-over approval and payouts when required.
Works with NY team to prepare and manage budget for DC Attorney Resources and HR Business Services.
Manages DC office sports teams, tracks, approves and maintains records of expenditures.
Leads HCM departmental initiatives and projects, as assigned.
Partners with others members of the HCM team in DC and act as one team to our internal clients.
Leads and/or participates in projects led by other members of the HCM which are globally orientated.
Education: Bachelor’s Degree required; JD or Advanced degree in relevant area, e.g., human resources, business, organizational development preferred.
Experience: At least 5-10 years of relevant HR experience required; law firm experience is preferred.
Skills and Abilities: Must be focused, dynamic, responsive, and highly organized. Ability to effectively communicate with attorneys, all levels of business services and contacts outside the Firm both verbally and in writing. Ability to deal with multiple time-sensitive tasks simultaneously while maintaining exemplary interpersonal skills. Ability to act with a high degree of integrity and maintain confidentiality. Ability to act in a professional manner at all times. Ability to handle and prioritize multiple assignments. Ability to work under pressure with interruptions and tight deadlines. Ability to use independent judgment, problem solve, take initiative and follow through. Strong customer-service orientation and a strong team player. Must demonstrate a high degree of accuracy and attention to detail and possess strong writing and organizational skills. Must have ability to work with minimal supervision on many tasks and flexibility to work beyond the standard work hours as needed. Proficiency with MS Office Suite and Internet research and database skills required.
About Fried, Frank, Harris, Shriver, & Jacobson LLP
Fried, Frank, Harris, Shriver & Jacobson LLP advises the world's leading corporations, investment funds and financial institutions on their most critical legal needs and business opportunities. The firm's more than 650 lawyers are based in North America, the UK and Europe.