The ideal candidate will be responsible for... Providing office leadership and serving as an effective change agent as the office operational needs continue to evolve Developing, implementing, and managing strategic and operational planning, including establishing operations goals and objectives to improve efficiency, client services, staffing, and effective support services Workflow management; ensuring lawyers and staff have necessary resources to support our client work Participating as part of the firmwide team, onboarding and offboarding legal staff and supporting these transitions Providing staff leadership, mentoring and oversight of operational support teams supporting operations both virtually and on-site